Warranty Coverage at J.P. McCurdy Electric: What’s Protected & How to Claim
Residential, Commercial and Industrial Electrical Services since 1988
Electrical work is an investment, and understanding your warranty ensures systems are protected and provides clear recourse if problems arise.
J.P. McCurdy Electric offers coverage that outlines what is included, what is excluded, how long protection lasts, and how to file a claim. Whether it involves a panel upgrade, generator installation, or a commercial electrical project, knowing these terms helps safeguard your investment.
What is the McCurdy Guarantee?
The McCurdy Guarantee represents J.P. McCurdy Electric’s commitment to quality, safety, and reliability on every residential, commercial, and industrial electrical project.
Every project includes:
- Licensed, certified, and manufacturer-certified technicians
- Background-checked, drug-free team members
- Full insurance coverage (liability, property damage, workers’ compensation)
- Complimentary visual safety inspection
- Permitting and municipal inspection coordination as necessary
We fully back labor and installation, while manufacturers cover their parts and equipment. Combined, this provides clear, comprehensive protection for your electrical systems.
Types of Warranty Coverage Offered
Workmanship Warranty on Labor and Installation
J.P. McCurdy Electric warrants all labor and installation work. If a connection fails due to improper installation or a circuit malfunctions from workmanship errors, we address it. This applies to residential electrical work, commercial electrical installations, and industrial systems.
Coverage protects against installation defects, meaning issues arising from how the work was performed. If a problem traces to our installation or wiring, our team corrects it.
All installations comply with the National Electrical Code and Massachusetts regulations. Technicians pull permits, coordinate inspections, and document the work. This record ensures clarity if warranty questions arise later.
Manufacturer’s parts and materials warranty
Electrical components include manufacturer warranties that vary by product. Generators often have 2 to 5-year coverage and panels have 10+ years, while lighting, EV chargers, or smart systems fall in between.
We install genuine OEM parts and coordinate with manufacturers for warranty claims. As certified installers, we have access to technical support and replacement parts often unavailable to other contractors.
When a component fails, our team determines whether it’s a manufacturer issue or an installation problem and manages the repair or replacement accordingly.
24/7 emergency service warranty coverage
Emergency repairs are covered under the same warranty as scheduled work. Same-day or after-hours service calls receive full protection.
If an emergency repair fails due to a workmanship-related issue, J.P. McCurdy Electric will return and correct it at no additional cost under the warranty terms.
What’s covered under our warranties
Residential, commercial, and industrial electrical services
Warranty coverage applies to the full range of J.P. McCurdy Electric’s services. Residential coverage includes panel upgrades, rewiring, standby generators, lighting systems, structured wiring, EV charging stations, and smart-home automation.
Commercial and industrial projects are also covered, including new construction wiring, renovation electrical work, emergency and exit lighting, backup power systems, network cabling, and security system electrical installations.
Permits, inspections, and code compliance
All permitted work includes coordination of the required permits as part of the service. J.P. McCurdy Electric handles scheduling with local building departments and stays involved until the electrical inspector signs off. Permit fees are added to the approved project total, since costs vary depending on the municipality and scope of work.
Code compliance is required for warranty protection. Work installed by other electricians or a handyman that does not meet National Electrical Code or Massachusetts standards is not covered. Passing inspections provides documentation that the job meets all requirements.
Warranty exclusions: What’s not covered
Warranties have defined limits. Damage caused by misuse, abuse, or neglect is excluded, as is normal wear and tear. Acts of nature — including lightning, flooding, and utility surges — are not covered under workmanship warranties.
Work performed by unqualified electricians immediately voids coverage. Equipment operated beyond its rated capacity or not maintained according to manufacturer instructions is also excluded, including generators that require annual service.
Examples of valid vs. invalid claims:
- Valid:
- An outlet fails three months after installation due to a loose connection
- An arc-fault circuit breaker trips repeatedly due to a shared neutral.
- Invalid:
- A panel was damaged by a lightning strike
- Your generator fails after five years without performing recommended maintenance
Pre-existing conditions discovered during new installations are not covered. If our team installs a new circuit and finds damaged wiring already in place, repairing that existing wiring falls outside the warranty.
Warranty duration, terms, and extended protection
Understanding warranty coverage periods
Workmanship warranties vary by project type, while manufacturer warranties range from one year to more than a decade to limited lifetime, depending on the equipment. Generator systems typically carry 2 to 5 years of manufacturer coverage, and electrical panels often have longer-term or even limited lifetime protection.
Warranty coverage is registered automatically whenever a job is completed, and is effective upon project completion. We maintain detailed service records for every project, but we still recommend keeping your original invoices and documentation for easy reference if questions come up later. We will also provide you with the manufacturer’s product manuals at the time of installation.
Proper maintenance is essential to maintain warranty validity. Generators, for example, require annual servicing to ensure manufacturer coverage remains active.
Service agreements and preventive maintenance programs
Annual maintenance agreements are available for generators and major electrical systems. Commercial and industrial clients can also set up preventive maintenance programs to preserve warranty protection.
Regular maintenance identifies small issues before they become major problems. A loose connection discovered during routine generator service can be repaired quickly, avoiding the risk of system failure during critical moments, such as a winter outage.
How to file a warranty claim
Call (781) 595-7074 as soon as a problem arises. The claim process is straightforward:
- Have your original invoice number and service date ready
- Describe the issue, including when it started, symptoms, and any recent changes
- Schedule an inspection or service call (typically 24 to 48 hours for standard claims, same-day for emergencies)
- A technician evaluates coverage
- If the issue is covered, repair or replacement is authorized and scheduled or performed
Email inquiries can be sent to info@mccurdyelectric.com, but emergencies should always be called in for the fastest response. Valid warranty claims carry no service charge.
How to keep your warranty valid
Follow all recommended maintenance schedules, especially for standby generators, which require annual service to maintain manufacturer coverage. Keep invoices, permits, and warranty documentation organized.
Always use licensed electricians for additional work, and avoid DIY repairs or unlicensed contractors, which void coverage. Be sure to adhere to manufacturer guidelines, report issues promptly, and document unusual events — like storms or power outages — to ensure your warranty remains fully effective.
Frequently Asked Questions
How long does J.P. McCurdy Electric's workmanship warranty last?
Workmanship warranty begins one year from the date of significant completion or final electrical inspection, whichever comes first.
Who do I contact if a part fails — you or the manufacturer?
Start by contacting us at (781) 595-7074 or by emailing info@mccurdyelectric.com. We will determine whether the issue is covered under the manufacturer’s warranty or workmanship coverage and coordinate repairs if necessary.
Does J.P. McCurdy Electric warranty emergency electrical repairs?
Yes. All emergency repairs and same-day service calls receive the same warranty protection as scheduled work, including labor and installation coverage. If a problem related to that repair comes back, J.P. McCurdy Electric will return to evaluate and correct it under the warranty.
What warranty coverage comes with generator installations?
Generator installations include a workmanship warranty on labor and installation, plus manufacturer coverage on the equipment (typically 2 to 5 years). Annual service is required to maintain the validity of manufacturer warranties. Contact us for complete information.
What should I do if I have an electrical problem during the warranty period?
Call (781) 595-7074 immediately. Have your service invoice available and be prepared to describe the issue, including when it started, what you observed, and any changes that may have occurred.
Can I make electrical changes without voiding my warranty?
Warranty coverage remains valid if all electrical work is performed by J.P. McCurdy Electric. DIY modifications or work done by unqualified, unlicensed, or other contractors will immediately void warranty protection.
What records do I need to keep for warranty purposes?
Keep all original service invoices, permits, manufacturer warranty documents, service history records, and inspection certificates. Proper documentation ensures claims are valid and the warranty remains fully effective. While J.P. McCurdy Electric keeps records of all of this info, it’s in your best interest to have the information handy.
Do you offer maintenance agreements?
Yes. J.P. McCurdy Electric offers annual maintenance agreements for generators, smart-home systems, commercial electrical systems, and more. Regular maintenance and inspections help preserve warranty coverage and extend the lifespan of equipment.
Are permits required to keep my warranty valid?
Yes. All applicable electrical work must be properly permitted and inspected. McCurdy Electric handles permit submission and coordination with local inspectors to ensure warranty compliance and code adherence.
Can I transfer my warranty if I sell my home or business?
Warranty transferability depends on the type of installation and service performed. Contact J.P. McCurdy Electric for guidance to confirm whether your warranty can be transferred to a new owner.
Get the McCurdy Guarantee on your next electrical project
For more than 27 years, homeowners, businesses, and industrial facilities across Massachusetts have trusted J.P. McCurdy Electric for reliable, code-compliant electrical work. Emergency service is available 24/7, and every visit includes a free visual safety inspection.
All technicians are qualified, certified, trained, and fully insured, ensuring every project is handled safely and professionally. To schedule service or request a free estimate, call (781) 595-7074, email info@mccurdyelectric.com, or submit a request online at mccurdyelectric.com.
Also Read:
Electrical Panel Upgrades: A Professional Electrician’s Complete Guide
How to Troubleshoot Common Electrical Problems: A Guide for Professionals
Here at J.P. McCurdy Electrical Services, Inc. we get a lot of questions about electricity, and we’re more than happy to answer. If you don’t find what you’re looking for here, feel free to send your question using the button below. We’re always happy to help!