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Archive for the 'General Interest' Category

4 Benefits of Being Our Customer

February 8, 2011

At McCurdy Electric, our number one goal is customer satisfaction.  You might even call this article a “mission statement.”  The following four points outline what we’re about and what you get for being a McCurdy Electric customer.

Relationships are everything.  We don’t just appreciate your business, we value it.  It is vitally important that you hire a company who you know will always be there, as well as one you can trust to come into your home or business.  We will do our best to always send the same service technician to you, so you’ll always know who to expect.  That way, your technician will know the ins and outs of your system.  In a nutshell, we strive for excellent customer service, and aim to provide nothing but the best from people you trust.

http://blogs.sitepoint.com/wp-content/uploads/2009/08/customer-service.jpgIt can save serious money.  Time is money.  The less time spent on your job, the more money you save.  If a different company is used each time a problem arises, they will charge you for the time it takes to learn your systems and equipment and to find out where everything is.  When you stick with the same company, they already know your equipment and systems, and where everything is located.

Added value.  At McCurdy Electric, we offer a free site condition and equipment report, and we store that information in our database.  It will include data such as equipment manufacturers, model numbers, and even safety concerns that we might find.  That way, when something goes wrong in the future, we can have a head-start on the issue and even have parts ready in-hand before we send a technician your way.  Instead of you paying a technician for his time running to get a particular part, we can already have that part on the truck!  We also keep track of warranty information, so if something goes wrong with a product you just had installed, you won’t be spending money needlessly for a new part.

You’ll always know where to find us.  We answer all phone calls personally during normal business hours.  That means that if you call us, you’ll talk to a live person directly in our office – no “answering service” or an impersonal voicemail!  Not to speak poorly about the one-man show contractor, but you might have a hard time tracking them down sometimes.  You’ll always know where to find us -- and it’s our pleasure to serve you.

What’s Your Backup Plan?

August 19, 2010

As the saying goes, “If you don’t like the weather in New England, just wait a minute.” Or, as Mark Twain put it, “…one of the brightest gems in the New England weather is the dazzling uncertainty of it.”

I think you get my point.

We New Englanders should always be prepared for whatever Mother Nature may throw at us. I hope that you weren’t one of over a half-million people who were without power back in that ice storm in 2008. This “unprecedented” event left more than half of New Hampshire residents without power for well over a week!

At the time of writing this we’re in the “dog days of summer” – but there’s no better time to prepare yourself. We don’t need a massive ice storm to lose power!

McCurdy Electric is excited to announce our official dealer status with GE Generator Systems. We are now certified to install and service your backup generator so it will always be ready when you need it.

Finally, there is a new generation of smart, automatic home backup power systems. More compact, more energy efficient and more intelligent. The new Standby Generators by GE are also more affordable because they feature patented controls that efficiently manage the energy demands of your entire home.

A Smarter Backup Power Solution!

Power More For Less

Advanced Symphony power controls allow for a more compact, energy efficient and affordable whole house solution (10-45kW).

Maximum Fuel Economy

Intelligent management of your home’s appliances results in up to 33% less fuel consumption than the leading competitor.

Space-Saving Design

The most compact design in the industry (10kW) allows for a low profile that blends in with your home and landscape.

Whole House Power Management

Finally there is an affordable whole house backup power solution from a brand you know and trust.

Don’t Let Its Size Fool You!

The compact 10kW offers an affordable whole house solution for 73% of all homes in the US!

Please let us know if you have any questions whatsoever about these great new generators! We’ll be glad to come on by and give you a completely free estimate for a custom installation that’s right for you and your home.

7 Common Electrical Hazards

July 26, 2010

Many electrical hazards exist, both at home and in the workplace. There are a few easy steps that you can take to significantly decrease your risk of an electrical fire or other hazardous occurrence. Check for these common electrical hazards, and correct them as soon as possible:

1) Check for electrical cords that are pinched behind furniture, such as couches, bureaus, or chairs.

2) Check for overloaded outlets (for example, if there is more than one appliance plugged into an outlet). Be especially careful when plugging in larger-sized appliances, such as hair dryers, space heaters, air conditioners, dehumidifiers, and other similar items. You can’t always just plug it in and expect there to be enough power available on that circuit.

3) Check for overloaded power strips. These are only designed to be used for a few low-power items. Also, never plug one power strip into another power strip.

4) Check for lamps and light fixtures that may have bulbs with a higher wattage than recommended. Most lamps and fixtures are designed to use a 60 Watt bulb at most. Bulbs of a higher wattage than what the fixture is designed for using is a leading cause of electrical fires.

5) Check for electrical cords underneath rugs, carpets, and furniture. Relocate the cords if necessary so they are not continually stepped on and worn down, compromising their insulation. Electrical cords should always be protected from physical damage.

6) Check for electrical cords that have frayed wires or cracked insulation. Dispose of them and replace them with a quality cord that bears a certification label of an independent testing laboratory (such as UL).

7) Check the size of your extension cords. Make sure that they are designed to handle the amount power that they are being used for. A tell-tale sign of an under-sized and over-used cord is if the cord is warm to the touch. Never use an extension cord for larger appliances such as your hair dryer, air conditioner, or space heater.

If you have any questions or concerns about any of the items listed above, please do not hesitate to contact us. We are here for you 24/7 and electrical hazards should not wait to be addressed fixed. We will be glad to answer any questions you have.

What are some common electrical hazards that you have seen? We welcome your comments!